{"id":1009,"date":"2021-06-15T11:54:36","date_gmt":"2021-06-15T11:54:36","guid":{"rendered":"http:\/\/www.nunner.com\/?page_id=1009"},"modified":"2021-07-30T12:17:51","modified_gmt":"2021-07-30T12:17:51","slug":"poporul-nostru","status":"publish","type":"page","link":"https:\/\/www.nunner.com\/ro\/csr\/our-people\/","title":{"rendered":"Oamenii no\u0219tri"},"content":{"rendered":"
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Acas\u0103<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Oamenii no\u0219tri<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cum instruim \u0219i educ\u0103m<\/strong>
Credem c\u0103 un dialog continuu \u0219i de \u00eenalt\u0103 calitate \u00eentre conducere \u0219i angajat cu privire la performan\u021b\u0103 este esen\u021bial pentru a crea o adev\u0103rat\u0103 cultur\u0103 a performan\u021bei \u00een cadrul Nunner. La Nunner \u0219tim c\u0103 este necesar un serviciu excep\u021bional pentru clien\u021bi. Aloc\u0103m un buget \u00een fiecare an pentru ini\u021biativele de servicii pentru clien\u021bi \u0219i pentru dezvoltarea angaja\u021bilor.<\/p>

Cum facem asta? Ne instruim oamenii la locul de munc\u0103, \u00een ceea ce prive\u0219te modul \u00een care func\u021bioneaz\u0103 sistemele noastre, procedurile etc. Acest lucru este extrem de important din cauza proceselor noastre extrem de sofisticate... \u00cei \u00eenva\u021b\u0103 pe angaja\u021bii no\u0219tri s\u0103 fac\u0103 ceva pas cu pas.<\/p>

Pe de alt\u0103 parte, ne educ\u0103m oamenii despre cum s\u0103 se g\u00e2ndeasc\u0103 la serviciu \u00een orice situa\u021bie \u0219i apoi s\u0103 aleag\u0103 cea mai bun\u0103 ac\u021biune de \u00eentreprins (\u0219i s\u0103 g\u00e2ndeasc\u0103 \u00een afara cutiei) \u00een func\u021bie de situa\u021bie. Comentariile clien\u021bilor, complimentele, reclama\u021biile \u0219i informa\u021biile despre concuren\u021b\u0103 sunt esen\u021biale \u00een acest sens.<\/p>

Nunner a dezvoltat, \u00een str\u00e2ns\u0103 colaborare cu Indicia, Academia de Performan\u021b\u0103 Total\u0103 Nunner, un program care se potrive\u0219te perfect cu cultura, scopurile \u0219i obiectivele Nunner. Programul este recunoscut oficial de c\u0103tre Ministerul Educa\u021biei din Olanda, iar participan\u021bii la programul de 2 ani ob\u021bin o diplom\u0103 oficial\u0103 certificat\u0103 (diplom\u0103 MBO sau diplom\u0103 de licen\u021b\u0103) Curriculum-ul ofer\u0103 formare \u00een domeniul \"soft skill\" \u0219i se bazeaz\u0103 pe 4 piloni :<\/p>

  • \u00cembun\u0103t\u0103\u021birea aten\u021biei \u0219i a intimit\u0103\u021bii clien\u021bilor<\/li>
  • \u00cembun\u0103t\u0103\u021birea cooper\u0103rii \u0219i a performan\u021bei echipei<\/li>
  • \u00cembun\u0103t\u0103\u021birea uniformit\u0103\u021bii \u0219i a profesionalismului.<\/li>
  • \u00cembun\u0103t\u0103\u021birea dezvolt\u0103rii personale.<\/li><\/ul>


    Personalul Nunner \u00een\u021belege c\u0103 nu este suficient s\u0103 respecte scenariul \u0219i s\u0103 furnizeze serviciul. Un serviciu excelent nu \u00eenseamn\u0103 doar respectarea unei proceduri sau a unei secven\u021be de pa\u0219i. Este vorba despre aplicarea mentalit\u0103\u021bii noastre de serviciu la principiile de serviciu dovedite<\/p>

    Cum inspir\u0103m<\/strong>
    La Nunner suntem con\u0219tien\u021bi de faptul c\u0103 angaja\u021bii mul\u021bumi\u021bi, motiva\u021bi \u0219i dedica\u021bi sunt esen\u021biali pentru succesul pe termen lung al Nunner. \u00cen afar\u0103 de faptul c\u0103, dup\u0103 un timp, a lucra \u00een logistic\u0103 devine \"un mod de via\u021b\u0103\", cu \"niciodat\u0103 un moment de plictiseal\u0103\", ne propunem s\u0103 ne inspir\u0103m angaja\u021bii oferindu-le un con\u021binut de lucru stimulativ, perspective \u0219i un mediu de lucru care s\u0103 corespund\u0103 ambi\u021biilor \u0219i talentelor lor.<\/p>

    Credem c\u0103 acest lucru spore\u0219te satisfac\u021bia \u0219i duce la cre\u0219terea creativit\u0103\u021bii, a productivit\u0103\u021bii \u0219i a inova\u021biei \u0219i, de asemenea, ajut\u0103 la atragerea de talente. Pietrele de temelie ale unei rela\u021bii durabile cu angaja\u021bii no\u0219tri sunt angajamentul \u0219i satisfac\u021bia angaja\u021bilor, precum \u0219i capacitatea de angajare. \u00cencuraj\u0103m rota\u021bia locurilor de munc\u0103 ca mijloc de asigurare a angajabilit\u0103\u021bii \u0219i a provoc\u0103rii prin \u00eenv\u0103\u021barea de noi competen\u021be. C\u0103ut\u0103m \u00een permanen\u021b\u0103 modalit\u0103\u021bi de a asigura rota\u021bia intern\u0103. Nunner \u00eembun\u0103t\u0103\u021be\u0219te o combina\u021bie de cuno\u0219tin\u021be, abilit\u0103\u021bi \u0219i comportament. Aceste aspecte ne permit s\u0103 atragem \u0219i s\u0103 p\u0103str\u0103m oamenii potrivi\u021bi \u0219i s\u0103 le oferim mediul potrivit pentru a performa \u0219i asigur\u0103 contingen\u021ba Nunner pe termen lung.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Our people How we train & educateWe believe that an ongoing and high-quality dialogue between management and employee about performance is crucial to creating a true performance culture within Nunner.\u00a0At Nunner we know that exceptional customer service is necessary. We allocate a budget every year for customer service initiatives and employee development. How do we […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":341,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1009","page","type-page","status-publish","hentry"],"yoast_head":"\nOur people - Nunner Logistics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nunner.com\/ro\/csr\/poporul-nostru\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our people - Nunner Logistics\" \/>\n<meta property=\"og:description\" content=\"Our people How we train & educateWe believe that an ongoing and high-quality dialogue between management and employee about performance is crucial to creating a true performance culture within Nunner.\u00a0At Nunner we know that exceptional customer service is necessary. 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