{"id":1010,"date":"2021-06-15T11:54:37","date_gmt":"2021-06-15T11:54:37","guid":{"rendered":"http:\/\/www.nunner.com\/?page_id=1010"},"modified":"2021-07-30T12:19:55","modified_gmt":"2021-07-30T12:19:55","slug":"onze-klanten","status":"publish","type":"page","link":"https:\/\/www.nunner.com\/nl\/csr\/our-customers\/","title":{"rendered":"Onze klanten"},"content":{"rendered":"
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Onze klanten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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De hoogste prioriteit van Nunners is om onze klanten de best mogelijke logistieke diensten te bieden. Wij bedienen onze klanten met een breed scala aan diensten die worden ondersteund door geavanceerde IT-oplossingen. Tot onze klanten behoren talrijke Fortune 500-bedrijven, maar ook veel kleinere bedrijven. We voelen dat we niet alleen een grote verantwoordelijkheid hebben tegenover onze klanten, maar ook tegenover de klanten van onze klanten, die we zeer ernstig nemen.<\/p>

Wij streven ernaar de klanttevredenheid te vergroten door middel van sterke relaties. Een belangrijk onderdeel hiervan is het opbouwen van een relatie gebaseerd op vertrouwen. Wij streven ernaar aan de behoeften van onze klanten te voldoen door regelmatige evaluatie en afstemming op alle niveaus over marktontwikkelingen, routekaarten voor de toeleveringsketen, ondersteuningseisen en zakelijke voorwaarden. Bij het afstemmen van onze plannen en roadmaps met onze klanten letten wij op de kosten en op de complexiteit van de oplossingen die wij hen bieden. Onze langetermijnrelatie met onze klanten is verder ontwikkeld in het kader van onze productiviteitsprogramma's voor klanten, waarin wij intelligente logistieke oplossingen ontwikkelen om de logistieke kosten voor onze klanten jaar na jaar te verlagen.<\/p>

Wij hebben verschillende manieren om onze relaties met klanten te verbeteren:<\/p>

  • Periodieke persoonlijke business review meetings op operationeel en uitvoerend niveau<\/li>
  • Elektronische integratie door middel van bidirectionele EDI-verbindingen die volledige transparantie bieden over alle verrichte activiteiten.<\/li><\/ul>


    Voldoen aan en overtreffen van de verwachtingen van de klant op:<\/strong><\/p>

    • Snelheid van levering<\/li>
    • Logistieke kosten<\/li>
    • Levering op tijd (in timeslots)<\/li>
    • Pro-actieve rapportage<\/li>
    • Productiviteit (kostenbesparingen)<\/li>
    • Reactietijd op elk verzoek van de klant<\/li><\/ul>


      Onze ge\u00efntegreerde relaties met onze leveranciers maken een totale virtuele klantenintegratie mogelijk.<\/p>

      Nunner wil de nummer \u00e9\u00e9n betrouwbare partner voor onze klanten zijn. Dit heeft ons ertoe gebracht speciale accountteams te ontwikkelen, die tot taak hebben sterke persoonlijke relaties met onze klanten op te bouwen en de behoeften en eisen van alle klanten tot in detail te begrijpen. Met alle grote klanten worden regelmatig business review meetings gepland om alle relevante kwesties in de business en de relatie te bespreken. Naast de business review meetings hebben we ook minstens een keer per jaar QHSE & IT review meetings tussen grote klanten en onze QHSE- en IT-managers om de verwachtingen van de klant te bepalen en de mogelijkheden en initiatieven van Nunners te presenteren om aan de toekomstige behoeften van de klant te voldoen.<\/p>

      Toegewijde accountteams reageren snel in geval van klachten. Wij rapporteren op transparante wijze aan klanten via ons issueslogboek, inclusief oorzakenanalyses en continue verbeteringsprogramma's (o.a. PDCA-cyclus).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Our customers Nunners\u2019 top priority is to provide our customers with the best possible logistics services. We serve our customers with a wide range of services that are backed up by sophisticated IT solutions. Our customers include numerous Fortune 500 companies but also many smaller companies. 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