{"id":1009,"date":"2021-06-15T11:54:36","date_gmt":"2021-06-15T11:54:36","guid":{"rendered":"http:\/\/www.nunner.com\/?page_id=1009"},"modified":"2021-07-30T12:17:51","modified_gmt":"2021-07-30T12:17:51","slug":"il-nostro-popolo","status":"publish","type":"page","link":"https:\/\/www.nunner.com\/it\/csr\/our-people\/","title":{"rendered":"La nostra gente"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Casa<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

La nostra gente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Come addestriamo ed educhiamo<\/strong>
Crediamo che un dialogo continuo e di alta qualit\u00e0 tra la direzione e il dipendente sulla performance sia fondamentale per creare una vera cultura della performance all'interno di Nunner. In Nunner sappiamo che \u00e8 necessario un servizio clienti eccezionale. Ogni anno stanziamo un budget per le iniziative di servizio al cliente e lo sviluppo dei dipendenti.<\/p>

Come lo facciamo? Formiamo il nostro personale sul posto di lavoro, su come funzionano i nostri sistemi, sulle procedure, ecc. Questo \u00e8 estremamente importante a causa dei nostri processi altamente sofisticati. Insegna ai nostri dipendenti a fare qualcosa passo dopo passo.<\/p>

Dall'altro lato, educhiamo le nostre persone su come pensare al servizio in qualsiasi condizione e poi scegliere l'azione migliore da fare (e pensare fuori dagli schemi) a seconda della situazione. I commenti dei clienti, i complimenti, i reclami e le informazioni sulla concorrenza sono fondamentali per questo.<\/p>

Nunner ha sviluppato in stretta collaborazione con Indicia la Nunner Total Performance Academy, un programma che si adatta alla cultura, agli obiettivi e alle finalit\u00e0 di Nunner. Il programma \u00e8 ufficialmente riconosciuto dal Ministero dell'Istruzione olandese e i partecipanti al programma di 2 anni ottengono una laurea ufficiale certificata (MBO-degree o Bachelor-degree) Il curriculum offre una formazione \"soft skill\" e si basa su 4 pilastri:<\/p>

  • Migliorare l'attenzione al cliente e l'intimit\u00e0<\/li>
  • Migliorare la cooperazione e le prestazioni del team<\/li>
  • Migliorare l'uniformit\u00e0 e la professionalit\u00e0.<\/li>
  • Migliorare lo sviluppo personale.<\/li><\/ul>


    Lo staff di Nunner capisce che attenersi al copione e fornire il servizio non \u00e8 sufficiente. Un grande servizio non consiste solo nel seguire una procedura o una sequenza di passi. Si tratta di applicare la nostra mentalit\u00e0 di servizio a principi di servizio comprovati<\/p>

    Come ispiriamo<\/strong>
    In Nunner siamo consapevoli del fatto che dipendenti soddisfatti, motivati e impegnati sono fondamentali per il successo a lungo termine di Nunner. Oltre al fatto che lavorare nella logistica dopo un po' diventa \"uno stile di vita\" con \"mai un momento di noia\", miriamo a ispirare i nostri dipendenti offrendo loro contenuti di lavoro stimolanti, prospettive e un ambiente di lavoro che corrisponde alle loro ambizioni e ai loro talenti.<\/p>

    Crediamo che questo aumenti la soddisfazione e porti ad un aumento della creativit\u00e0, della produttivit\u00e0 e dell'innovazione, e che aiuti anche ad attrarre talenti. Le pietre miliari di un rapporto sostenibile con i nostri dipendenti sono l'impegno e la soddisfazione dei dipendenti e l'occupabilit\u00e0. Incoraggiamo la rotazione del lavoro come mezzo per garantire l'occupabilit\u00e0 e la sfida attraverso l'apprendimento di nuove competenze. Siamo continuamente alla ricerca di modi per garantire la rotazione interna. Nunner valorizza una combinazione di conoscenze, abilit\u00e0 e comportamenti. Questi aspetti ci permettono di attrarre e trattenere le persone giuste, e di fornire loro l'ambiente giusto per esibirsi e garantisce la contingenza di Nunner sul lungo termine.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Our people How we train & educateWe believe that an ongoing and high-quality dialogue between management and employee about performance is crucial to creating a true performance culture within Nunner.\u00a0At Nunner we know that exceptional customer service is necessary. We allocate a budget every year for customer service initiatives and employee development. How do we […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":341,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1009","page","type-page","status-publish","hentry"],"yoast_head":"\nOur people - Nunner Logistics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nunner.com\/it\/csr\/il-nostro-popolo\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our people - Nunner Logistics\" \/>\n<meta property=\"og:description\" content=\"Our people How we train & educateWe believe that an ongoing and high-quality dialogue between management and employee about performance is crucial to creating a true performance culture within Nunner.\u00a0At Nunner we know that exceptional customer service is necessary. We allocate a budget every year for customer service initiatives and employee development. How do we […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nunner.com\/it\/csr\/il-nostro-popolo\/\" \/>\n<meta property=\"og:site_name\" content=\"Nunner Logistics\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Nunner-Logistics-1478544265712063\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-30T12:17:51+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.nunner.com\/wp-content\/uploads\/2021\/06\/Our-people-1.jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.nunner.com\\\/csr\\\/our-people\\\/\",\"url\":\"https:\\\/\\\/www.nunner.com\\\/csr\\\/our-people\\\/\",\"name\":\"Our people - Nunner Logistics\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.nunner.com\\\/csr\\\/our-people\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nunner.com\\\/csr\\\/our-people\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.nunner.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Our-people-1.jpeg\",\"datePublished\":\"2021-06-15T11:54:36+00:00\",\"dateModified\":\"2021-07-30T12:17:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.nunner.com\\\/csr\\\/our-people\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.nunner.com\\\/csr\\\/our-people\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.nunner.com\\\/csr\\\/our-people\\\/#primaryimage\",\"url\":\"http:\\\/\\\/www.nunner.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Our-people-1.jpeg\",\"contentUrl\":\"http:\\\/\\\/www.nunner.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Our-people-1.jpeg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.nunner.com\\\/csr\\\/our-people\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.nunner.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CSR\",\"item\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/csr\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Our people\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/#website\",\"url\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/\",\"name\":\"Nunner Logistics\",\"description\":\"Nobody goes further\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/#organization\",\"name\":\"Nunner\",\"url\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/www.nunner.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Nunner-logo-fc.png\",\"contentUrl\":\"http:\\\/\\\/www.nunner.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Nunner-logo-fc.png\",\"width\":570,\"height\":627,\"caption\":\"Nunner\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nunner.com\\\/pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Nunner-Logistics-1478544265712063\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/5214685\\\/\",\"https:\\\/\\\/plus.google.com\\\/u\\\/0\\\/105282352768544693550\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"La nostra gente - Nunner Logistics","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.nunner.com\/it\/csr\/il-nostro-popolo\/","og_locale":"it_IT","og_type":"article","og_title":"Our people - Nunner Logistics","og_description":"Our people How we train & educateWe believe that an ongoing and high-quality dialogue between management and employee about performance is crucial to creating a true performance culture within Nunner.\u00a0At Nunner we know that exceptional customer service is necessary. We allocate a budget every year for customer service initiatives and employee development. How do we […]","og_url":"https:\/\/www.nunner.com\/it\/csr\/il-nostro-popolo\/","og_site_name":"Nunner Logistics","article_publisher":"https:\/\/www.facebook.com\/Nunner-Logistics-1478544265712063\/","article_modified_time":"2021-07-30T12:17:51+00:00","og_image":[{"url":"http:\/\/www.nunner.com\/wp-content\/uploads\/2021\/06\/Our-people-1.jpeg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Tempo di lettura stimato":"3 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.nunner.com\/csr\/our-people\/","url":"https:\/\/www.nunner.com\/csr\/our-people\/","name":"La nostra gente - Nunner Logistics","isPartOf":{"@id":"https:\/\/www.nunner.com\/pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.nunner.com\/csr\/our-people\/#primaryimage"},"image":{"@id":"https:\/\/www.nunner.com\/csr\/our-people\/#primaryimage"},"thumbnailUrl":"http:\/\/www.nunner.com\/wp-content\/uploads\/2021\/06\/Our-people-1.jpeg","datePublished":"2021-06-15T11:54:36+00:00","dateModified":"2021-07-30T12:17:51+00:00","breadcrumb":{"@id":"https:\/\/www.nunner.com\/csr\/our-people\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.nunner.com\/csr\/our-people\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.nunner.com\/csr\/our-people\/#primaryimage","url":"http:\/\/www.nunner.com\/wp-content\/uploads\/2021\/06\/Our-people-1.jpeg","contentUrl":"http:\/\/www.nunner.com\/wp-content\/uploads\/2021\/06\/Our-people-1.jpeg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.nunner.com\/csr\/our-people\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.nunner.com\/"},{"@type":"ListItem","position":2,"name":"CSR","item":"https:\/\/www.nunner.com\/pt\/csr\/"},{"@type":"ListItem","position":3,"name":"Our people"}]},{"@type":"WebSite","@id":"https:\/\/www.nunner.com\/pt\/#website","url":"https:\/\/www.nunner.com\/pt\/","name":"Logistica Nunner","description":"Nobody goes further","publisher":{"@id":"https:\/\/www.nunner.com\/pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.nunner.com\/pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/www.nunner.com\/pt\/#organization","name":"Nunner","url":"https:\/\/www.nunner.com\/pt\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.nunner.com\/pt\/#\/schema\/logo\/image\/","url":"http:\/\/www.nunner.com\/wp-content\/uploads\/2021\/06\/Nunner-logo-fc.png","contentUrl":"http:\/\/www.nunner.com\/wp-content\/uploads\/2021\/06\/Nunner-logo-fc.png","width":570,"height":627,"caption":"Nunner"},"image":{"@id":"https:\/\/www.nunner.com\/pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Nunner-Logistics-1478544265712063\/","https:\/\/www.linkedin.com\/company\/5214685\/","https:\/\/plus.google.com\/u\/0\/105282352768544693550"]}]}},"_links":{"self":[{"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/pages\/1009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/comments?post=1009"}],"version-history":[{"count":3,"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/pages\/1009\/revisions"}],"predecessor-version":[{"id":5909,"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/pages\/1009\/revisions\/5909"}],"up":[{"embeddable":true,"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/pages\/341"}],"wp:attachment":[{"href":"https:\/\/www.nunner.com\/it\/wp-json\/wp\/v2\/media?parent=1009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}