{"id":6631,"date":"2022-11-25T13:23:07","date_gmt":"2022-11-25T13:23:07","guid":{"rendered":"https:\/\/www.nunner.com\/?page_id=6631"},"modified":"2022-11-25T13:29:11","modified_gmt":"2022-11-25T13:29:11","slug":"nunner-academy-2","status":"publish","type":"page","link":"https:\/\/www.nunner.com\/fr\/academy\/","title":{"rendered":"Acad\u00e9mie"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6631\" class=\"elementor elementor-6631\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd25fb2 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"dd25fb2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f42d016\" data-id=\"f42d016\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b91bd4 elementor-widget elementor-widget-heading\" data-id=\"8b91bd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Working at Nunner<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f8451e elementor-widget elementor-widget-heading\" data-id=\"8f8451e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Acad\u00e9mie<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0a622de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0a622de\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52d9cb6\" data-id=\"52d9cb6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32adc0d elementor-nav-menu__align-center elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"32adc0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-32adc0d\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6629\"><a href=\"https:\/\/www.nunner.com\/fr\/working-at-nunner\/\" class=\"elementor-item\">Working at Nunner<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type_archive menu-item-object-vacatures menu-item-6601\"><a href=\"https:\/\/www.nunner.com\/fr\/vacatures\/\" class=\"elementor-item\">Aper\u00e7u du travail<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6624\"><a href=\"https:\/\/www.nunner.com\/fr\/our-company\/\" class=\"elementor-item\">Notre entreprise<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6626\"><a href=\"https:\/\/www.nunner.com\/fr\/teams\/\" class=\"elementor-item\">\u00c9quipes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6642\"><a href=\"https:\/\/www.nunner.com\/fr\/academy\/\" class=\"elementor-item\">Acad\u00e9mie<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6641\"><a href=\"https:\/\/www.nunner.com\/fr\/internships\/\" class=\"elementor-item\">Stages<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Permuter le menu\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-32adc0d\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6629\"><a href=\"https:\/\/www.nunner.com\/fr\/working-at-nunner\/\" class=\"elementor-item\" tabindex=\"-1\">Working at Nunner<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type_archive menu-item-object-vacatures menu-item-6601\"><a href=\"https:\/\/www.nunner.com\/fr\/vacatures\/\" class=\"elementor-item\" tabindex=\"-1\">Aper\u00e7u du travail<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6624\"><a href=\"https:\/\/www.nunner.com\/fr\/our-company\/\" class=\"elementor-item\" tabindex=\"-1\">Notre entreprise<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6626\"><a href=\"https:\/\/www.nunner.com\/fr\/teams\/\" class=\"elementor-item\" tabindex=\"-1\">\u00c9quipes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6642\"><a href=\"https:\/\/www.nunner.com\/fr\/academy\/\" class=\"elementor-item\" tabindex=\"-1\">Acad\u00e9mie<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6641\"><a href=\"https:\/\/www.nunner.com\/fr\/internships\/\" class=\"elementor-item\" tabindex=\"-1\">Stages<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49760cba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49760cba\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49d52ef5\" data-id=\"49d52ef5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5adda37 elementor-widget elementor-widget-heading\" data-id=\"5adda37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L'acad\u00e9mie Nunner<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd0c0af elementor-widget elementor-widget-image\" data-id=\"bd0c0af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"334\" src=\"https:\/\/www.nunner.com\/wp-content\/uploads\/2021\/07\/shutterstock_275553788-1024x427.jpg\" class=\"attachment-large size-large wp-image-5696\" alt=\"\" srcset=\"https:\/\/www.nunner.com\/wp-content\/uploads\/2021\/07\/shutterstock_275553788-1024x427.jpg 1024w, https:\/\/www.nunner.com\/wp-content\/uploads\/2021\/07\/shutterstock_275553788-300x125.jpg 300w, https:\/\/www.nunner.com\/wp-content\/uploads\/2021\/07\/shutterstock_275553788-768x320.jpg 768w, https:\/\/www.nunner.com\/wp-content\/uploads\/2021\/07\/shutterstock_275553788-16x7.jpg 16w, https:\/\/www.nunner.com\/wp-content\/uploads\/2021\/07\/shutterstock_275553788.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01511e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01511e0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e7a7349\" data-id=\"e7a7349\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1f37c9 elementor-widget elementor-widget-text-editor\" data-id=\"f1f37c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chez Nunner, nous savons qu'un service client exceptionnel est n\u00e9cessaire. Nous allouons chaque ann\u00e9e un budget aux initiatives de service \u00e0 la client\u00e8le et au d\u00e9veloppement des employ\u00e9s.<\/p><p>Comment le faisons-nous ? Nous formons notre personnel sur le tas, sur le fonctionnement de nos syst\u00e8mes, sur les proc\u00e9dures, etc. C'est extr\u00eamement important en raison de nos processus tr\u00e8s sophistiqu\u00e9s. Cela apprend \u00e0 nos employ\u00e9s \u00e0 faire quelque chose \u00e9tape par \u00e9tape.<\/p><p>D'autre part, nous apprenons \u00e0 notre personnel \u00e0 r\u00e9fl\u00e9chir au service dans n'importe quelle condition, puis \u00e0 choisir la meilleure action \u00e0 entreprendre (et \u00e0 sortir des sentiers battus) en fonction de la situation. Les commentaires des clients, les compliments, les plaintes et les informations sur la concurrence sont autant d'\u00e9l\u00e9ments cl\u00e9s \u00e0 cet \u00e9gard.<\/p><p>Nunner propose des formations \u00e0 ses employ\u00e9s. Nous int\u00e9grons tous les aspects de notre culture de service dans notre formation. En collaboration avec Indicia Total Performance, nous avons d\u00e9velopp\u00e9 notre propre programme de formation.\u00a0<span class=\"Apple-style-span\">NUNNER TOTAL PERFORMANCE\u00a0<\/span>ACADEMIE o\u00f9 nos associ\u00e9s sont form\u00e9s pour d\u00e9velopper leurs comp\u00e9tences g\u00e9n\u00e9rales et celles qui sont essentielles \u00e0 leurs performances quotidiennes. Nous nous concentrons notamment sur l'uniformit\u00e9, le d\u00e9passement des attentes des clients, la coop\u00e9ration interne, la constitution d'\u00e9quipes, le d\u00e9veloppement personnel, etc.<\/p><p>Le personnel de Nunner comprend que s'en tenir au script et fournir le service ne suffit pas. Un service de qualit\u00e9 ne consiste pas seulement \u00e0 suivre une proc\u00e9dure ou une s\u00e9quence d'\u00e9tapes. Il s'agit d'appliquer notre esprit de service \u00e0 des principes de service \u00e9prouv\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Working at Nunner Academy Nunner academy At Nunner we know that\u00a0 exceptional customer service is necessary. We allocate a budget every year for customer service initiatives and employee development. How do we do that? We train our people on the job, on how our systems work, how the procedures are etc. This is extremely important [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6631","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Academy - Nunner Logistics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nunner.com\/fr\/nunner-academy-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Academy - Nunner Logistics\" \/>\n<meta property=\"og:description\" content=\"Working at Nunner Academy Nunner academy At Nunner we know that\u00a0 exceptional customer service is necessary. 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