{"id":1010,"date":"2021-06-15T11:54:37","date_gmt":"2021-06-15T11:54:37","guid":{"rendered":"http:\/\/www.nunner.com\/?page_id=1010"},"modified":"2021-07-30T12:19:55","modified_gmt":"2021-07-30T12:19:55","slug":"nuestros-clientes","status":"publish","type":"page","link":"https:\/\/www.nunner.com\/es\/csr\/our-customers\/","title":{"rendered":"Nuestros clientes"},"content":{"rendered":"
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Inicio<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Nuestros clientes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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La m\u00e1xima prioridad de Nunners es proporcionar a nuestros clientes los mejores servicios log\u00edsticos posibles. Atendemos a nuestros clientes con una amplia gama de servicios respaldados por sofisticadas soluciones inform\u00e1ticas. Entre nuestros clientes se encuentran numerosas empresas de la lista Fortune 500, pero tambi\u00e9n muchas empresas m\u00e1s peque\u00f1as. Creemos que tenemos una gran responsabilidad no s\u00f3lo con nuestros clientes, sino tambi\u00e9n con los clientes de nuestros clientes, que nos tomamos muy en serio.<\/p>

Nuestro objetivo es mejorar la satisfacci\u00f3n del cliente a trav\u00e9s de relaciones s\u00f3lidas. Una parte importante de esto es construir una relaci\u00f3n basada en la confianza. Nos esforzamos por satisfacer las necesidades de nuestros clientes mediante la revisi\u00f3n peri\u00f3dica y la alineaci\u00f3n a todos los niveles de la evoluci\u00f3n del mercado, las hojas de ruta de la cadena de suministro, los requisitos de asistencia y las condiciones comerciales. Al alinear nuestros planes y hojas de ruta con nuestros clientes, prestamos atenci\u00f3n a los costes y a la complejidad de las soluciones que les ofrecemos. Nuestra relaci\u00f3n a largo plazo con nuestros clientes se ha desarrollado a\u00fan m\u00e1s en el marco de nuestros programas de productividad para clientes, en los que desarrollamos soluciones log\u00edsticas inteligentes con el fin de reducir los costes log\u00edsticos de nuestros clientes a\u00f1o tras a\u00f1o.<\/p>

Tenemos varias formas de mejorar nuestras relaciones con los clientes:<\/p>

  • Reuniones personales peri\u00f3dicas de revisi\u00f3n de la actividad a nivel operativo y ejecutivo<\/li>
  • Integraci\u00f3n electr\u00f3nica a trav\u00e9s de conexiones EDI bidireccionales que ofrecen total transparencia en todas las actividades realizadas.<\/li><\/ul>


    Cumplir y superar las expectativas de los clientes en:<\/strong><\/p>

    • Velocidad de entrega<\/li>
    • Costes log\u00edsticos<\/li>
    • Entrega a tiempo (en franjas horarias)<\/li>
    • Informes proactivos<\/li>
    • Productividad (ahorro de costes)<\/li>
    • Tiempo de reacci\u00f3n ante cualquier petici\u00f3n del cliente<\/li><\/ul>


      Las relaciones integradas con nuestros proveedores permiten una total integraci\u00f3n virtual del cliente.<\/p>

      Nunner quiere ser el socio de confianza n\u00famero uno para nuestros clientes. Esto nos ha llevado a desarrollar equipos de cuentas dedicados, encargados de establecer s\u00f3lidas relaciones personales con nuestros clientes y de comprender en detalle todas sus necesidades y requisitos. Tenemos reuniones de revisi\u00f3n del negocio programadas regularmente con todos los clientes importantes para discutir todos los asuntos relevantes en el negocio y la relaci\u00f3n. Adem\u00e1s de las reuniones de revisi\u00f3n del negocio, tambi\u00e9n celebramos reuniones de revisi\u00f3n de QHSE y TI entre los principales clientes y nuestros ejecutivos de QHSE y TI al menos una vez al a\u00f1o para identificar las expectativas de los clientes y presentar las capacidades e iniciativas de Nunners para satisfacer las futuras necesidades de los clientes.<\/p>

      Los equipos de cuentas dedicados responden r\u00e1pidamente en caso de reclamaci\u00f3n. Informamos a los clientes de forma transparente a trav\u00e9s de nuestro registro de problemas, que incluye an\u00e1lisis de las causas ra\u00edz y programas de mejora continua (por ejemplo, el ciclo PDCA).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Our customers Nunners\u2019 top priority is to provide our customers with the best possible logistics services. We serve our customers with a wide range of services that are backed up by sophisticated IT solutions. Our customers include numerous Fortune 500 companies but also many smaller companies. 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