{"id":1010,"date":"2021-06-15T11:54:37","date_gmt":"2021-06-15T11:54:37","guid":{"rendered":"http:\/\/www.nunner.com\/?page_id=1010"},"modified":"2021-07-30T12:19:55","modified_gmt":"2021-07-30T12:19:55","slug":"unsere-kunden","status":"publish","type":"page","link":"https:\/\/www.nunner.com\/de\/csr\/our-customers\/","title":{"rendered":"Unsere Kunden"},"content":{"rendered":"
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Startseite<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Unsere Kunden<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Die oberste Priorit\u00e4t von Nunners ist es, unseren Kunden die bestm\u00f6glichen Logistikdienstleistungen zu bieten. Wir bedienen unsere Kunden mit einer breiten Palette von Dienstleistungen, die durch ausgefeilte IT-L\u00f6sungen unterst\u00fctzt werden. Zu unseren Kunden z\u00e4hlen zahlreiche Fortune-500-Unternehmen, aber auch viele kleinere Firmen. Wir f\u00fchlen uns nicht nur gegen\u00fcber unseren Kunden, sondern auch gegen\u00fcber den Kunden unserer Kunden in einer starken Verantwortung, die wir sehr ernst nehmen.<\/p>

Unser Ziel ist es, die Kundenzufriedenheit durch starke Beziehungen zu erh\u00f6hen. Ein wichtiger Teil davon ist der Aufbau einer auf Vertrauen basierenden Beziehung. Wir sind bestrebt, die Bed\u00fcrfnisse unserer Kunden zu erf\u00fcllen, indem wir uns regelm\u00e4\u00dfig auf allen Ebenen \u00fcber Marktentwicklungen, Lieferketten-Roadmaps, Support-Anforderungen und Gesch\u00e4ftsbedingungen austauschen und abstimmen. Bei der Abstimmung unserer Pl\u00e4ne und Roadmaps mit unseren Kunden achten wir auf die Kosten und auf die Komplexit\u00e4t der L\u00f6sungen, die wir ihnen anbieten. Unsere langfristige Beziehung zu unseren Kunden haben wir im Rahmen unserer Kundenproduktivit\u00e4tsprogramme weiterentwickelt, in denen wir intelligente Logistikl\u00f6sungen entwickeln, um die Logistikkosten f\u00fcr unsere Kunden Jahr f\u00fcr Jahr zu senken.<\/p>

Wir haben mehrere M\u00f6glichkeiten, die Beziehungen zu unseren Kunden zu verbessern:<\/p>

  • Regelm\u00e4\u00dfige pers\u00f6nliche Gesch\u00e4ftsbesprechungen auf Betriebs- und F\u00fchrungsebene<\/li>
  • Elektronische Integration durch 2-Wege-EDI-Verbindungen, die volle Transparenz \u00fcber alle durchgef\u00fchrten Aktivit\u00e4ten bieten.<\/li><\/ul>


    Erf\u00fcllen und \u00dcbertreffen der Kundenerwartungen an:<\/strong><\/p>

    • Liefergeschwindigkeit<\/li>
    • Logistik-Kosten<\/li>
    • Termingerechte Lieferung (in Timeslots)<\/li>
    • Pro-aktive Berichterstattung<\/li>
    • Produktivit\u00e4t (Kosteneinsparungen)<\/li>
    • Reaktionszeit auf jede Anforderung des Kunden<\/li><\/ul>


      Unsere integrierten Beziehungen zu unseren Lieferanten erm\u00f6glichen eine vollst\u00e4ndige virtuelle Kundenintegration.<\/p>

      Nunner m\u00f6chte der vertrauensw\u00fcrdige Partner Nummer eins f\u00fcr unsere Kunden sein. Dies hat uns dazu veranlasst, engagierte Account-Teams zu entwickeln, deren Aufgabe es ist, starke pers\u00f6nliche Beziehungen zu unseren Kunden aufzubauen und alle Kundenbed\u00fcrfnisse und -anforderungen im Detail zu verstehen. Wir haben regelm\u00e4\u00dfige Business-Review-Meetings mit allen wichtigen Kunden, um alle relevanten Themen des Gesch\u00e4fts und der Beziehung zu besprechen. Zus\u00e4tzlich zu den Gesch\u00e4ftsbesprechungen finden mindestens einmal im Jahr QHSE- und IT-Besprechungen zwischen Gro\u00dfkunden und unseren QHSE- und IT-F\u00fchrungskr\u00e4ften statt, um die Erwartungen der Kunden zu ermitteln und die F\u00e4higkeiten und Initiativen von Nunners zur Erf\u00fcllung k\u00fcnftiger Kundenanforderungen zu pr\u00e4sentieren.<\/p>

      Engagierte Account-Teams reagieren bei Reklamationen zeitnah. Wir berichten unseren Kunden transparent durch unser Issues Log inklusive Ursachenanalysen und kontinuierlichen Verbesserungsprogrammen (u.a. PDCA-Zyklus).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Our customers Nunners\u2019 top priority is to provide our customers with the best possible logistics services. We serve our customers with a wide range of services that are backed up by sophisticated IT solutions. Our customers include numerous Fortune 500 companies but also many smaller companies. 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